Getting Stung
Consumers today (interesting choice of words to describe someone who buys our products, I am sure you realized over the years most marketing term have some kind of military leaning and sounds like we are in battle and not necessarily out there for the good of our customers) more then ever have the ability to communicate with one another “talk amongst yourself” and create and destroy brands with a blog posting or a youtube video there are thousands conversation taking place every day and if we are in on it our brands can suffer and how we react can will determine our future. The video below was scene over 1 million times you tell me if they are listening.
A Comcast Technician Sleeping on my Couch
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3 people have left comments
Kelly Brown said on June 12, 2009, 8:58 pm:
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